Sustainability

Being an independent retailer, I like to think we can offer more of a personal touch when it comes to the transparency of where and how all of our linens, materials and goods are sourced and manufactured. We’re a little team, but we care a lot and I have always placed value in knowing that every small business decision can have a large and positive world impact. For this reason, I wanted to be able to speak with authenticity about how your goods were made and so, in nearly all cases, I have personally made visits to the manufacturer in order to learn more about the production process. As our main focus of goods is the pure French linen bedding and accessories I regularly make visits to the factory. We work closely with a great maker, who is SA8000 rated, meaning that all workers are fairly and ethically treated – you can read more about this certification below. I have also made trips to our makers in India and Turkey, in order to meet with the people that make your hand screen printed cotton goods, throws, towels and sheets. Where possible, I seek to work with boutique-sized manufacturers who often focus on artisanal manufacturing processes, celebrating the age-old techniques that have been passed down for generations. Of course, if you have any questions, you can get in contact with me directly at lauren@ilovelinen.com.au 

- Lauren Roe | Founder

Packaging that makes a difference

Did you know that we ship to you in 100% recycled packaging? Due to the abundance of packaging, it takes to ship an item to you, we have set a goal for ourselves as a company to do our best at reducing the amount of landfill that e-commerce produces by choosing only to ship to you only in recyclable and degradable material. 


Notably, we have chosen Better Packaging comPOST bags for our smaller items. These bags are partly made from plants and renewable BPAT, meaning that they will degrade with no toxic residues. Re-use them or compost them at home, the choice is yours. For anything larger, we choose to use our 100% recycled boxes that are made to go straight into the recycle bin to be reused again and again and again. 

 

Dyeing with a difference

In order to be as sustainable as possible, we do not use Formaldehyde to set our dyes, meaning less toxins for your body. It does mean however that the colour will not be as firmly set but we have made an active choice to design with quality and health in mind.

What our certifications mean

ECOCERT: This is an inspection and certification body for sustainable development. Having an ECOCERT means that the fibres have been 100% organically grown, which means that no toxic or harmful chemicals have been released into the earth, waterways or air. 

OEKO-TEX: The means that the fabric is tested to make sure that there are no harmful substances before being sent to us

SA8000 STANDARD: This is an independently audited certification in relation to the protection of workers’ rights. Earning this certification means that the factory has upheld SA8000 certification compliance for three years before being awarded this certificate.

Why shop with us?

Let’s be honest, there’s a lot of options out there and we don’t take that for granted. That’s why we travelled far and wide, building relationships with amazing suppliers that have the right fabrics and designs so you’re able to happily enjoy our wide range, knowing the hard work’s done. Every time a customer shops with us, we know we must always do our best, and we value every investment that has been made with us. You are at the centre of our business and we want you to have confidence when shopping with us.

Just because we’re an online business doesn’t mean we’re impersonal, so you can expect to receive the kind of customer service you’d receive from your local boutique. Please talk to us, ask us about style, thread count or how to keep your whites white, your pillows plump and your towels fluffy – we’re here to help! 

 

 

Where are your goods made?

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